Cookie Policy

Polo HQ LTD

Effective Date: March 5th 2026

Last Updated: March 5th 2026

This Cookie Policy explains how Polo HQ LTD uses cookies and similar technologies when individuals visit or use the Polo HQ website and platform available at polohq.com.

This policy should be read together with the Privacy Policy and Terms of Service governing the use of the platform.

1. What Are Cookies

Cookies are small text files stored on a user’s device when visiting a website. Cookies allow websites to recognize a user’s device and store certain information about preferences, sessions, or interactions with the website.

Cookies may be temporary and removed when a browser session ends, or they may persist for a longer period to remember certain settings or preferences.

2. How We Use Cookies

Polo HQ uses cookies and similar technologies only for essential operational purposes required to provide the platform.

These cookies are necessary to enable the platform to function correctly and securely.

We currently do not use cookies for advertising, marketing tracking, or behavioral profiling.

3. Types of Cookies Used

Essential Authentication Cookies

These cookies allow users to securely log in to the platform and maintain an authenticated session while using the service.

Without these cookies, the platform cannot provide secure account access.

Session Cookies

Session cookies enable the platform to recognize users as they navigate between pages within the platform. These cookies are temporary and expire when the browser session ends.

Security Cookies

Security cookies help detect and prevent fraudulent or unauthorized access to the platform. These cookies support the protection of user accounts and platform infrastructure.

4. Third-Party Services

Certain infrastructure providers supporting the platform may use technical cookies necessary for delivering their services.

These may include services related to application hosting, database infrastructure, transactional email delivery, and payment processing.

Examples of infrastructure providers used by Polo HQ include Supabase, Vercel, Resend, and Stripe.

These providers may use cookies or similar technologies required to deliver their services securely.

5. Cookie Consent

Because the cookies currently used by the Polo HQ platform are strictly necessary for the operation of the service, explicit cookie consent banners may not be required under applicable data protection regulations.

However, users are informed of the use of essential cookies through this Cookie Policy.

If additional cookies are introduced in the future for analytics or performance measurement, the platform may implement additional consent mechanisms where required.

6. Managing Cookies

Most web browsers allow users to control cookie settings through browser preferences.

Users may choose to block or delete cookies through their browser settings. However, disabling certain cookies may prevent parts of the platform from functioning properly.

7. Changes to This Cookie Policy

Polo HQ LTD may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or platform functionality.

Any updates will be published on this page and the effective date will be updated accordingly.

8. Contact Information

If you have questions regarding this Cookie Policy, you may contact:

Polo HQ LTD
43 Diamond Ridge
Camberley, Surrey
GU15 4LB
United Kingdom

Email: info@polohq.com